Membership Policy

Thank you for being part of the Loot Vault community. Our memberships are designed to enhance your sweepstakes experience with bonus entries, exclusive perks, and early access to giveaways.

Loot Vault memberships are billed monthly and can be canceled at any time. To cancel, log in to your account, go to Settings, and click the Cancel Membership button. You can also reach out to our support team for help with managing your membership.

Our customer support is available Monday through Friday, 9:00 AM to 5:00 PM ET. Contact us by visiting our Contact Us page, emailing support@lootvault.shop, or messaging us through our official social media pages.

Refund Policy

All giveaway purchases—whether entry packs or memberships—are final and non-refundable. Because entries grant immediate access to the sweepstakes, we’re unable to process cancellations or refunds. Please make sure to review your order carefully before completing your purchase.